Shipping policy
Shipping Policy
Standard Shipping — UAE
Aramex: 2–3 business days — Free Shipping
International Express Shipping
DHL or FedEx Express: 3–7 business days
(Please note: Transit times may vary depending on the destination and local customs processing. Import duties or taxes may apply depending on your country’s regulations.)
Processing Times
For orders placed before 2 PM GST, where your item is in stock, we endeavour to process and ship your order within the same business day.
Orders placed after this time will be shipped the following business day.
Duties & Taxes
International orders may be subject to import duties, customs fees, or local taxes, depending on your country’s regulations.
These charges are not included in our prices and are the responsibility of the customer upon delivery.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and courier details.
If you have not received your tracking information within 48 hours, please contact us at info@kochidubai.com and our customer care team will be happy to assist.